We’re always happy to help! You can call our friendly team on 03330 524252 or email us at hello@mobigo.co.uk. We’re available Monday to Friday, from 9:00am to 5:00pm. You can also reach us through WhatsApp, live chat, or by completing our online contact form. Choose whichever option is most convenient for you—we look forward to hearing from you!
We know that plans can change, and you may need to cancel, amend or update your order. Please contact us within one hour of placing your order, and our friendly team will be happy to help.
If more than an hour has passed, please still get in touch—we’ll do our best to assist you wherever possible.
We understand that sometimes an item may not be quite right. To arrange a return, please contact us within 14 days of purchase, and our team will guide you through the next steps.
We’re also happy to exchange your item for something more suitable. Simply call us on 03330 524252, email hello@mobigo.co.uk, message us on WhatsApp, or complete our online contact form—we’ll be glad to help.
Our stock is in high demand, so some of our most popular products can sell quickly—but the exciting news is that we’re constantly adding fresh new stock!
If you can’t find exactly what you’re looking for, please get in touch. Our team will be delighted to help you find a suitable alternative. Call us on 03330 524252, email hello@mobigo.co.uk, message us on WhatsApp, or use our online contact form.
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On certain products we offer a choice of services to guarantee a smooth delivery. Your chosen delivery date is selected at checkout.
This is one of our big and bulky items, so we ask our delivery partner to handle all the heavy lifting for you. You get a 2-hour delivery timeslot and a courtesy call 30 minutes before arrival, and they'll deliver and unpack your item in a room of your choice, saving you all the faff. Need it sooner? Choose next / specific day delivery at the checkout.
Delivered within 10 working days
Our Home Installation service guarantees the safe assembly and installation of our bigger and bulkier mobility products, like scooters, riser recliners, bath lifts and more. It's ideal if you live in an upstairs flat, would struggle with heavy boxes and fiddly parts, or just want to make sure your product is correctly assembled and safely installed.
All deliveries are made by our specialist mobility delivery team. We'll contact you to arrange a convenient delivery slot.
Full delivery informationFixed Base Powerchair
Agility, maneuverability and easy disassembly into three parts for transportation and storage make the Fenix a wonderful powerchair for everyday use. A turning circle of just 24” means it's more than capable of getting you out of tight spots, while the 12Ah battery has an impressive range of 9 miles (15km).
| Range | 9 miles |
|---|---|
| Max speed | 4.0 mph |
| Type | SLA |
|---|---|
| Off-board charging | No |
| Product weight | 43.6 kg |
|---|---|
| Heaviest part | 15.9 kg |
| Max user weight | 115.0 kg |
| Height | 91.0 cm |
| Length | 89.5 cm |
| Width | 69.5 cm |
| Seat width | 45.5 cm |
| Tyre type | Solid |
|---|---|
| Quick-release wheels | No |
| Suspension | No |
|---|---|
| Lights | No |
| Storage | No |
| Portable | Yes |
| Crash tested | No |
| Half-folding back | No |
| Adjustable | Yes |
Free returns within 14 days
mobigo warranty included
Optional mobigo insurance
We like to say yes, find out more about our soft credit checks
1 Month Free Insurance!
At mobigo, we give all products 1 month of insurance for free! This covers those little accidents that may occur in the bedding in period. We also offer extended insurance options, which you can view at check out or you will find a selectable option located by the colour and grade of the product.
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