The Good to Go Guarantee
Refurbished mobility, new lease of life.
Every product we sell is inspected by our own team, honestly graded and photographed as it is, then backed by our guarantee.
- Up to 100 checks before listing
- Honest grading and real photos
- 6-month warranty on everything
- 14 days to return
Inspected in our own workshop
Why buy refurbished from us
The mobigo promise
Everything you love about new, for less.
Checked by experts
Our mobility experts test and inspect every part of every product, more than once, before it goes on our website.
- Up to 100 checks on every listing
- Batteries tested, and replaced if they fall short
- Key parts replaced with correct-fit parts
Graded honestly
Every product gets a clear grade and is photographed as it is, so every scuff, scrape and scratch is shown before you buy.
- Four clear grades: Premium to Fair
- Photos of the actual product
- No surprises when it arrives
Looked after, after you buy
Our UK team is here every day to answer questions, give advice or sort out a problem, and everything is covered.
- 6-month warranty on everything
- 14 days to return
- Customer care 7 days a week
Up to 100 point checks
The mobigo quality inspection
Covering performance, safety, electrics and condition. Nothing is listed until it passes every check.
- 1 AssessedEvery arrival is checked for performance, safety and condition.
- 2 TestedBatteries, motors, brakes and electrics are put through their paces.
- 3 RepairedParts that don't meet our standard are replaced with correct-fit parts.
- 4 Graded and photographedSigned off, graded honestly and photographed as it will arrive.
Scooters
- ElectricsEvery electrical function, including charging ports and ignition controls, tested for safe working functionality.
- Overall ConditionPaintwork, panels and visible wear checked and noted, so you know exactly what to expect.
- Body & PanelsAll panels, clips and fittings checked for damage, alignment and a secure fit.
- Wheels & TyresTyres, alignment, hubs and bearings inspected to ensure a smooth, stable ride.
- FrameChassis, axles and structural components checked for strength, stability and reliability.
- BrakesAll braking systems, including electronic and manual, tested for absolute peace of mind.
- Controls & DisplayThrottle, controls, display and key functions tested for smooth, responsive operation.
- Battery & MotorBattery performance, chargers and motor operation all tested for dependable daily use.
- Lights & Safety FeaturesLights, indicators, reflectors and warning features checked so you can get out and about with confidence.
- SteeringSteering alignment and responsiveness tested for safe, controlled handling.
- Seat & ComfortSeat condition, cushioning and adjustments checked for comfort and proper support.
- Tiller & AdjustmentTiller movement and locking tested so it adjusts easily and stays securely in place.
- Folding MechanismManual or automatic folding tested to ensure smooth operation and secure locking.
- AccessoriesKeys, charger and included extras checked and supplied where expected and available.
- ServicingKey components tightened, lubricated and adjusted so everything works as it should.
- Cleaning & PreparationFully cleaned, sanitised and prepared so it arrives ready to use.
- Reports & VerificationCondition and battery reports available where applicable for added peace of mind.
- Final TestingEvery scooter is fully tested and doesn’t get listed until it passes every check.
Wheelchairs
- Overall ConditionFrame, fabric and visible wear checked and noted, so you know exactly what to expect.
- FrameMain frame inspected for strength, alignment and durability.
- Wheels & TyresWheels, castors and tyres checked for smooth movement and stability.
- BrakesWheel locks and braking components tested for complete peace of mind.
- HandlingMovement and manoeuvrability checked for smooth, controlled use.
- ControlsHandles and braking controls tested for safe and reliable operation.
- Safety FeaturesReflectors and key safety elements checked where fitted.
- Steering & AlignmentWheel alignment and steering components inspected for stability.
- Seat & SupportSeat fabric, cushioning and support checked for comfort and reliability.
- Armrests & FootrestsArmrests, pads and footplates checked for condition, positioning and adjustment.
- Folding MechanismFolding action tested to ensure the frame opens and closes smoothly and securely.
- AccessoriesIncluded extras checked and supplied where expected.
- ServicingKey components tightened and adjusted so everything works as it should.
- Cleaning & PreparationFully cleaned and sanitised so it arrives ready to use.
- ReportsCondition report available for transparency.
- Final TestingEvery wheelchair is fully tested and doesn’t get listed until it passes every check.
Powerchairs
- ElectricsAll electrical systems, including power and charging, tested for safe working functionality.
- Overall ConditionPaintwork, panels and visible wear checked and noted, so you know exactly what to expect.
- Body & PanelsPanels and fittings inspected for damage, alignment and secure assembly.
- Wheels & TyresDrive wheels, castors and tyres checked for grip, stability and smooth movement.
- FrameFrame and structure checked for strength, alignment and long-term durability.
- BrakesElectronic braking systems tested to ensure safe, controlled stopping.
- Controls & JoystickJoystick, buttons and display tested for precise, responsive control.
- Battery & MotorBattery performance, charger output and motor operation tested for reliable everyday use.
- Safety FeaturesReflectors, alerts and safety systems checked to ensure safe operation.
- Steering & HandlingSteering components and responsiveness tested for smooth, controlled manoeuvring.
- Seat & SupportSeating, cushioning and support checked for comfort, posture and adjustment.
- AdjustmentsArmrests, footplates and positioning features checked to ensure everything adjusts as it should.
- Folding MechanismFolding systems tested to ensure smooth operation where applicable.
- AccessoriesCharger, key components and included extras checked and supplied where expected.
- ServicingKey components tightened, lubricated and adjusted so everything works as it should.
- Cleaning & PreparationFully cleaned and sanitised so it’s ready to go.
- Reports & VerificationCondition and battery reports available where applicable for added peace of mind.
- Final TestingEvery powerchair is fully tested and doesn’t get listed until it passes every check.
Walking Aids
- Overall ConditionFrame, grips and visible wear checked and noted, so you know exactly what to expect.
- WheelsWheels and castors checked for smooth movement and stability, where fitted.
- Seat & SupportSeat, backrest and any baskets or bags checked for condition and secure fit, where fitted.
- HandlingHandles and grips checked for secure fit, comfort and condition.
- BrakesHand brakes and cable tension tested for safe, reliable stopping, where fitted.
- Folding MechanismFolding action tested to ensure the frame opens and closes smoothly and securely, where applicable.
- FrameMain frame inspected for strength, alignment and durability.
- AccessoriesIncluded extras, such as bags, trays or wheels, checked and supplied where expected.
- ServicingKey components tightened and adjusted so everything works as it should.
- Cleaning & PreparationFully cleaned and sanitised so it arrives ready to use.
- ReportsCondition report available for transparency.
- Final TestingEvery walking aid is fully tested and doesn't get listed until it passes every check.
Seating
- Upholstery & fabricCheck for stains, tears, burns, excessive wear or unpleasant odours.
- Frame & structureCheck the frame for cracks, damage, loose joints or instability.
- Reclining mechanismTest the reclining function through its full range of movement.
- Safety featuresCheck accessible safety mechanisms and confirm there are no trapping, crushing or entanglement hazards.
- Motor & electrical system (riser recliner only)Check motor operation, power connections, cables and plug for damage.
- Riser function (riser recliner only)Test the lifting and lowering functions, ensuring smooth and controlled operation.
- Handset & controls (riser recliner only)Test all buttons and functions; check the handset and cable for damage.
- Feet, castors & baseCheck stability, secure fixings and the condition of feet or castors, where fitted.
- Cleanliness & hygieneEnsure the chair is thoroughly cleaned and sanitised, including hard-to-reach areas.
- Transformer and power supplyInspect for damage and confirm correct operation.
- Full movement cycleTest the complete rise, recline and return-to-upright sequence.
- Power cable conditionCheck for cuts, fraying, exposed wires or damaged plugs.
- Stitching and seamsCheck for loose threads, split seams or damaged stitching.
- Scuffs and scratchesInspect armrests, side panels and rear panels for marks.
- Backrest alignmentCheck the backrest sits evenly and moves correctly.
- Battery backupCheck battery condition and operation, where fitted.
Bathing
- Seat conditionCheck for cracks, splits, chips or damage to the seat structure.
- Backrest conditionCheck for cracks, bending, damage or loose fittings.
- Upholstery and coversInspect seat and backrest covers for tears, stains, wear or deterioration.
- Hygiene and cleanlinessClean and sanitise all surfaces, including seams and hard-to-reach areas.
- Frame and lifting structureInspect the frame, lifting arms and linkages for damage, corrosion or excessive wear.
- Suction padsCheck all suction pads for damage, deformation, wear and secure attachment.
- Base plateInspect for cracks, warping, damage or loose components.
- Seat attachmentCheck the seat is correctly secured to the lifting mechanism.
- Backrest attachmentConfirm the backrest locks securely into position, where detachable.
- Raising functionTest that the lift raises smoothly and consistently.
- Lowering functionTest that the lift lowers smoothly and consistently.
- Full movement cycleComplete a full raising and lowering cycle in accordance with the manufacturer's instructions.
- Reclining functionTest the backrest reclining and return functions, where fitted.
- Handset and buttonsCheck all buttons respond correctly and the handset is undamaged.
- Handset cable or connectionInspect the cable, connector or wireless handset housing for damage.
- Battery performanceConfirm the battery charges correctly and the lift completes its specified functional test.
- Charger and charging portInspect for damage and confirm charging operates correctly using the approved charger.
- Emergency stop or safety featuresTest any fitted emergency stop or other safety functions according to the manufacturer's procedure.
- Folding and storageCheck the lift folds, separates or can be carried as intended, where applicable.
- Accessories and final presentationConfirm the correct charger, handset, manual and any supplied accessories are present; finish with a final visual check.
Our grades
How we grade each product
Clear grading, honest descriptions – no surprises.
Like new Clear signs of use
Scooters
-
PremiumLike new
- Exterior
- Minimal to zero visible wear and tear, with no noticeable marks or damage to paintwork, panels and trims.
- Battery
- Tested for safety and performance, holding charge and providing reliable range comparable to brand new.
- Electronics
- Electrical components fully tested, with smooth, responsive and faultless operation across controls and display.
- Accessories
- Complete with all expected accessories, such as charger and key, in like new condition.
-
ExcellentVery light wear
- Exterior
- Very light cosmetic wear, such as small marks or faint scratches not visible from distance, in clean and well-maintained condition.
- Battery
- Strong performance with consistent charging, charge retention, and reliable day-to-day range.
- Electronics
- Fully tested and working perfectly, with all controls and functions operating as expected.
- Accessories
- All accessories included and in good condition, with very light signs of use.
-
GoodNoticeable wear, fully working
- Exterior
- Some noticeable cosmetic wear, such as scratches, marks or signs of regular use, with no impact on performance or safety.
- Battery
- Tested and working reliably, with solid day-to-day performance and charge retention suited to regular use.
- Electronics
- All tested and fully operational, with expected performance across controls, displays and features.
- Accessories
- Core accessories included, though they may show visible wear or signs of use.
-
FairClear signs of use, safe and reliable
- Exterior
- Clear and visible signs of wear, including heavier marks, deeper scratches or signs of ageing to paintwork, trims and panels.
- Battery
- Safe and functional, though with reduced performance, limited battery retention or some range deficiency compared to higher grades.
- Electronics
- Tested and functioning as expected, ensuring safe and reliable operation of the product.
- Accessories
- May be incomplete or show significant wear and tear, although essential functionality is maintained.
Wheelchairs
-
PremiumLike new
- Frame
- In like-new structural condition with no signs of stress, damage or wear, for long-term durability and performance.
- Exterior
- Minimal to zero visible wear and tear, with no noticeable marks or damage to paintwork and trims.
- Upholstery
- Clean, fresh and unmarked, with no visible wear to fabrics, armrest padding or seat cushioning.
- Accessories
- Complete with all expected accessories in excellent condition and ready to use.
-
ExcellentVery light wear
- Frame
- Strong and well-maintained, with only minor signs of previous use.
- Exterior
- Light cosmetic wear such as small marks, not visible from distance, overall clean and well-maintained.
- Upholstery
- Very light signs of use, remaining clean, supportive and comfortable.
- Accessories
- All key accessories included and well looked after with minimal signs of wear.
-
GoodNoticeable wear, fully working
- Frame
- Structurally sound with some visible wear, but fully reliable for long-term everyday use.
- Exterior
- Noticeable marks, scratches or cosmetic wear from regular use, but nothing affecting usability.
- Upholstery
- Signs of wear and tear such as light creasing or visible threads, but still comfortable and fully functional.
- Accessories
- Core accessories included, though they may show visible signs of use and some wear and tear.
-
FairClear signs of use, safe and reliable
- Frame
- Fully functional with clear signs of use, but still structurally sound, safe and dependable for daily use.
- Exterior
- Visible wear and signs of ageing on paintwork, trims and other components.
- Upholstery
- Noticeable wear, with signs of ageing or marks to nylon seats, padding and cushioning, but still in usable condition.
- Accessories
- May be limited, unavailable, or showing signs of significant wear without affecting usability.
Powerchairs
-
PremiumLike new
- Exterior
- Minimal to zero visible wear and tear, with no noticeable marks or damage to paintwork, panels and trims.
- Battery
- Tested for safety and performance, holding charge and providing reliable range comparable to brand new.
- Electronics
- Electrical components fully tested, with smooth, responsive and faultless operation across controls and display.
- Accessories
- Complete with all expected accessories, such as charger and key, in like new condition.
-
ExcellentVery light wear
- Exterior
- Very light cosmetic wear, such as small marks or faint scratches not visible from distance, in clean and well-maintained condition.
- Battery
- Strong performance with consistent charging, charge retention, and reliable day-to-day range.
- Electronics
- Fully tested and working perfectly, with all controls and functions operating as expected.
- Accessories
- All accessories included and in good condition, with very light signs of use.
-
GoodNoticeable wear, fully working
- Exterior
- Some noticeable cosmetic wear, such as scratches, marks or signs of regular use, with no impact on performance or safety.
- Battery
- Tested and working reliably, with solid day-to-day performance and charge retention suited to regular use.
- Electronics
- All tested and fully operational, with expected performance across controls, displays and features.
- Accessories
- Core accessories included, though they may show visible wear or signs of use.
-
FairClear signs of use, safe and reliable
- Exterior
- Clear and visible signs of wear, including heavier marks, deeper scratches or signs of ageing to paintwork, trims and panels.
- Battery
- Safe and functional, though with reduced performance, limited battery retention or some range deficiency compared to higher grades.
- Electronics
- Tested and functioning as expected, ensuring safe and reliable operation of the product.
- Accessories
- May be incomplete or show significant wear and tear, although essential functionality is maintained.
Walking Aids
-
PremiumLike new
- Frame
- In like-new structural condition with no signs of stress, damage or wear, for long-term durability and performance.
- Exterior
- Minimal to zero visible wear and tear, with no noticeable marks or damage to paintwork and trims.
- Upholstery
- Clean, fresh and unmarked, with no visible wear to fabrics, armrest padding or seat cushioning.
- Accessories
- Complete with all expected accessories in excellent condition and ready to use.
-
ExcellentVery light wear
- Frame
- Strong and well-maintained, with only minor signs of previous use.
- Exterior
- Light cosmetic wear such as small marks, not visible from distance, overall clean and well-maintained.
- Upholstery
- Very light signs of use, remaining clean, supportive and comfortable.
- Accessories
- All key accessories included and well looked after with minimal signs of wear.
-
GoodNoticeable wear, fully working
- Frame
- Structurally sound with some visible wear, but fully reliable for long-term everyday use.
- Exterior
- Noticeable marks, scratches or cosmetic wear from regular use, but nothing affecting usability.
- Upholstery
- Signs of wear and tear such as light creasing or visible threads, but still comfortable and fully functional.
- Accessories
- Core accessories included, though they may show visible signs of use and some wear and tear.
-
FairClear signs of use, safe and reliable
- Frame
- Fully functional with clear signs of use, but still structurally sound, safe and dependable for daily use.
- Exterior
- Visible wear and signs of ageing on paintwork, trims and other components.
- Upholstery
- Noticeable wear, with signs of ageing or marks to nylon seats, padding and cushioning, but still in usable condition.
- Accessories
- May be limited, unavailable, or showing signs of significant wear without affecting usability.
Seating
-
PremiumLike new
- Upholstery
- Clean and unmarked, with no stains, tears or visible wear.
- Frame
- Sound and stable, with no noticeable marks to armrests or panels.
- Mechanism
- Rise and recline, where fitted, operate smoothly through the full cycle.
- Accessories
- Handset and power supply complete and in like new condition.
-
ExcellentVery light wear
- Upholstery
- Very light signs of use, remaining clean, supportive and comfortable.
- Frame
- Small marks not visible from a distance, overall clean and well-maintained.
- Mechanism
- Fully tested, with smooth and responsive movement.
- Accessories
- All accessories included, with very light signs of use.
-
GoodNoticeable wear, fully working
- Upholstery
- Some visible wear such as light creasing, still clean and comfortable.
- Frame
- Noticeable scuffs or marks from regular use, structurally sound.
- Mechanism
- Fully working through a complete rise, recline and return cycle.
- Accessories
- Core accessories included, though they may show signs of use.
-
FairClear signs of use, safe and reliable
- Upholstery
- Clear signs of use or ageing, cleaned and sanitised, still in usable condition.
- Frame
- Visible scuffs and marks, but structurally sound, safe and dependable.
- Mechanism
- Tested and working safely as expected.
- Accessories
- May be limited or show significant wear without affecting use.
Bathing
-
PremiumLike new
- Seat & backrest
- No visible marks, cracks or wear.
- Covers
- Clean and unmarked.
- Lift
- Raises and lowers smoothly through a full cycle, with the battery charging correctly.
- Accessories
- Charger, handset and manual included, in like new condition.
-
ExcellentVery light wear
- Seat & backrest
- Very light marks, not visible from a distance.
- Covers
- Very light signs of use, clean and sanitised.
- Lift
- Fully tested, raising and lowering smoothly and consistently.
- Accessories
- All accessories included, with very light signs of use.
-
GoodNoticeable wear, fully working
- Seat & backrest
- Noticeable marks from regular use, with no cracks or damage.
- Covers
- Some signs of wear, cleaned and sanitised.
- Lift
- Fully working through a complete raising and lowering cycle.
- Accessories
- Core accessories included, though they may show signs of use.
-
FairClear signs of use, safe and reliable
- Seat & backrest
- Clear signs of use, but structurally sound and secure.
- Covers
- Visible wear, cleaned and sanitised.
- Lift
- Tested and working safely as expected.
- Accessories
- May be limited or show significant wear without affecting use.
Get a quote today
Trade in and trade up with Mobigo. Use our quick and easy form and put the value of your old equipment to something better.
6 month warranty
14 day returns
Customer care
